Sales Policy

Effective Date: December 30, 2024

This Sales Policy outlines the terms and conditions that govern your purchases from Fuzztoopin, which can be accessed online at our website: https://fuzztoopin.com/. By placing an order with us, you (“the Customer”) agree to be legally bound by the terms and conditions outlined in this document. We are committed to providing a transparent, fair, and satisfactory purchasing experience. Please read this policy carefully and thoroughly before making a purchase. Your use of our website signifies that you accept all terms and conditions outlined in this Sales Policy.

1. Product Information and Presentation

Fuzztoopin is committed to ensuring that all product descriptions, images, and pricing information are accurate and up-to-date. We make every reasonable effort to present our products truthfully and accurately with detailed descriptions and high-resolution images. However, due to technical limitations, differences in display technologies, and ambient lighting, we cannot guarantee that product descriptions, images, colors, or any other content on our website are completely error-free. We encourage you to be aware of these nuances before finalizing your purchase.

2. Pricing, Taxes, and Payment Methods

  • Pricing: All prices displayed on our website are in United States Dollars (USD), unless otherwise stated, and are subject to change without prior notice. The price displayed at the time of your purchase is the price you will be charged, not including taxes and shipping fees.

  • Sales Tax: Sales tax will be charged as required by applicable laws, based on your designated shipping address. The applicable tax rate will be clearly displayed during the checkout process.

  • Payment Methods: We accept payments through a variety of secure payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), debit cards, PayPal, and any other payment options that are displayed at checkout. We are constantly working to expand our payment options to provide better flexibility for our customers.

  • Payment Processing: By providing your payment information, you explicitly authorize us to charge your selected payment method for the total amount of your order, including applicable taxes and shipping fees. We utilize secure and encrypted payment processors to ensure that your financial information remains safe and confidential and that all transactions are conducted securely.

  • Billing Information: It is your responsibility to ensure that all billing information you provide is accurate, valid, and complete. Inaccurate or incomplete billing information may result in a delay in processing your order, or an outright cancellation of your purchase.

3. Order Placement and Acceptance Procedures

  • Order Placement: To place an order, you must add the desired products to your shopping cart, proceed to checkout, and provide all of the required information, including a complete and accurate shipping and billing addresses, as well as valid payment information. We encourage you to review your order carefully before submitting your purchase request.

  • Order Confirmation: After you place your order, you will receive an automated order confirmation email sent to the email address you provided. This email serves as an acknowledgement that we have received your order, but it does not constitute an acceptance of your order.

  • Order Acceptance: Your order is officially accepted by Fuzztoopin when we prepare and ship the ordered items, at which time you will receive a shipping confirmation email including the tracking number and other information required to track your package. We reserve the right to refuse or cancel any order at any time for various reasons, including, but not limited to, product unavailability, suspected fraudulent activity, or errors in product information or pricing. If we cancel your order, a full refund will be issued using the original method of payment.

4. Shipping and Delivery Information

  • Shipping Options and Costs: Fuzztoopin provides a variety of shipping options, with varying costs, which depend on your destination and the shipping method you select. The available options, and their costs, will be clearly displayed during the checkout process.

  • Shipping Address Accuracy: It is solely your responsibility to provide a correct, valid, and complete shipping address. We are not responsible for any delays, misdeliveries, or undeliverable packages resulting from inaccurate or incomplete shipping information that you provide.

  • Delivery Timeframes: We make every effort to process and ship your order as quickly as possible. Delivery times will vary depending on your shipping address, chosen shipping method, and other external factors that are outside of our control. Estimated delivery times are provided as guidelines only, and are not a guarantee of delivery by any specific date.

  • Tracking Information: Once your order has been shipped, we will provide you with a tracking number so that you can track the progress of your delivery with the shipping carrier.

  • International Shipping: For international orders, you are responsible for all customs duties, taxes, import fees, and any other fees associated with your purchase. International shipping may be subject to additional delays due to customs processing requirements. These fees are in addition to our shipping charges.

  • Risk of Loss: The risk of loss and title for all products passes to you upon delivery of the items to the shipping carrier. After your package has been delivered to the carrier, we are not responsible for lost or damaged packages.

5. Order Cancellations

  • Cancellation by Customer: You may request to cancel your order within 24 hours of order placement, provided it has not yet been shipped. To request a cancellation, please contact us at info@fuzztoopin.com. While we will make every effort to accommodate your request, we cannot guarantee that cancellation will be possible if the order has already been processed or shipped.

  • Cancellation by Fuzztoopin: We reserve the right to cancel any order at any time, for any reason, including, but not limited to, product unavailability, suspected fraudulent activity, or errors in product information or pricing. If we cancel your order, we will issue a full refund using the original method of payment.

6. Returns and Refunds

Please refer to our comprehensive Refund and Return Policy for all information regarding returns, refunds, and exchanges.

7. Intellectual Property Rights

All content on our website, including, but not limited to, artwork, designs, logos, trademarks, and text, is the exclusive intellectual property of Fuzztoopin or its licensors, and is fully protected by copyright and other applicable intellectual property laws. You may not copy, reproduce, modify, distribute, sell, or create any derivative works based on the content on our website without our explicit prior written consent. We actively enforce our intellectual property rights to the full extent of the law.

8. Policy Updates

Fuzztoopin retains the right to modify this Sales Policy at any time. All updates will be promptly posted to our website, and it is your responsibility to check our website for any updates to these policies. Your continued use of our website, and your continued purchasing of our products following any updates, constitutes your agreement to be bound by the most current version of these terms.

Contact Information

If you have any questions, concerns, or requests about this Sales Policy, please contact us: